Scammers pretend to be highly skilled computer professionals and establish trust with their victim in order to obtain money or installation of fraudulent software. A technical support scam, sometimes ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

When you're spending on technology, it's important to have help when you need it. After polling thousands of PCMag readers, we've ranked the major PC, tablet, and phone makers to highlight who leads ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Technology can be intimidating. With technical support services for seniors, they receive patient, expert guidance for their devices. Assistance with setting up devices like tablets for video calls, ...